Other Services · App Integration
Connect the phone system to the tools the business already runs.
Integrate the Yeastar platform with the CRMs, helpdesks and business apps customers use every day — Microsoft 365, popular CRMs and more — so calls, contacts and records stay in sync and staff work from one screen.
Why integrations matter
One workflow, not ten open tabs.
CRM & helpdesk
Connect the phone system to leading CRMs and helpdesks for click-to-dial and automatic call logging.
Contacts in sync
Keep contacts and customer records aligned across the phone system and business apps.
Microsoft 365 & more
Integrate with Microsoft 365 and a growing catalogue of business tools and productivity apps.
What’s included
The glue that makes voice sticky.
App integration turns a phone system into part of the customer’s daily workflow — the deeper it’s embedded, the harder the account is to lose. It pairs with Cloud and Self-Hosted PBX.
Capabilities
- CRM and helpdesk integrations with click-to-dial
- Automatic call logging and screen pop
- Contact synchronisation across platforms
- Microsoft 365 and productivity app connectors
- Setup guidance and support from TeraFi
Add it to your line-up
Sell this under your brand.
Talk to the TeraFi team about becoming a partner, or see the full other services range.