We save your progress, including if you do not finish, so we can follow up about your enquiry. See our Privacy Policy.

    Which partner model are you most interested in?

    Which services are you interested in offering?

    When would you like to get started?

    Accepted files: PDF, TXT or image, up to 1 MB. Please redact customer names, account numbers and other personal or confidential information before uploading. Files are sent only when you submit the completed form; they are not included in abandoned-form drafts.

    By submitting this enquiry, you ask TeraFi to contact you about its partner program and services. See our Privacy Policy.

    Integrations & ecosystem

    Telecom that plugs into the tools you already run.

    Phone systems shouldn’t be islands. TeraFi services are built to connect — a hosted PBX with 50+ ready-made app integrations on the Yeastar P-Series engine, our own SMS platform with developer APIs, SIP trunking that talks to any modern phone system, and a team that scopes custom integrations when off-the-shelf isn’t enough.

    Enquire about an integrationBrowse the catalogue

    Start here

    Six ways TeraFi connects to your world.

    Whether you run the business, support the business, or build the software it runs on — there’s an integration path.

    PBX app integrations

    Connect the hosted phone system to your CRM, helpdesk, Microsoft 365 and more — 50+ ready-made integrations, configured and supported for you.

    SMS & messaging APIs

    Send and receive business SMS from your own software through the TeraFi SMS platform — reminders, alerts and two-way conversations under your brand.

    SIP trunking interop

    Standards-based SIP trunks that connect 3CX, Microsoft Teams and virtually any modern IP PBX or UC platform to Australian carriage.

    Fleet & asset tracking

    GPS vehicle and asset tracking running on our M2M SIM network, with tracking data available to your operational systems.

    Storage & compliance

    Call recordings and system backups archived to Amazon S3, Google Cloud Storage or SFTP — your data, in your storage, on your retention terms.

    Custom development

    Open REST APIs, webhooks and an experienced team for the integration your business actually needs — scoped with you before anything is built.

    PBX catalogue

    Ready-made integrations for our hosted PBX.

    Our hosted PBX is built on Yeastar’s P-Series platform — so the whole Yeastar app ecosystem is available to connect, configured and supported by TeraFi. These are the platforms businesses ask for most.

    Collaboration & productivity

    Bring calling into the tools your team lives in all day — place and receive calls, check voicemail and look up contacts without switching apps.

    Microsoft Teams Microsoft Outlook Microsoft 365 Chrome click-to-call Call2Teams

    CRM & sales

    Click-to-call from customer records, automatic call pop with caller context, and every call logged against the right contact.

    Salesforce HubSpot Microsoft Dynamics 365 Zoho CRM Zoho Bigin Pipedrive Bitrix24 Odoo SugarCRM Maximizer Bullhorn Street CRM

    Helpdesk & MSP tools

    Calls become tickets with context attached — and for MSPs, the phone system finally talks to the PSA that runs your business.

    Zendesk Zoho Desk HaloPSA HaloCRM ConnectWise

    Messaging & customer engagement

    Meet customers on the channels they actually use, handled alongside calls in one place.

    WhatsApp Facebook Messenger Business SMS & MMS Omnichannel Message API

    Hospitality & hotel PMS

    Front desk and housekeeping workflows — check-in and check-out, wake-up calls, room status and call charging — connected to the property management system.

    Oracle Hospitality Opera Micros Fidelio Protel TigerTMS char pmslink Easylynq JDS

    Identity & access

    Provision users from the directory you already manage, and let staff sign in with the credentials they already have.

    Microsoft Entra ID (Azure AD) Active Directory LDAP Google SSO Red Hat SSO

    Data, storage & recordings

    Keep recordings and backups where your policies say they should live, and enrich inbound calls from your own databases.

    Amazon S3 Google Cloud Storage FTP / SFTP Microsoft SQL contact lookup

    Partner & billing tooling

    For providers running a telecom business on TeraFi wholesale — billing and call accounting platforms that consume PBX data.

    Datagate Varibill Altis Billing Man3000
    Don’t see your platform? Ask us

    Why it matters

    The phone system stops being an island.

    An integrated phone system saves seconds on every call and context on every customer — and it’s one more reason the services on your invoice never leave.

    What an integration changes day-to-day

    • Click-to-call from the CRM record — no re-keying numbers
    • Inbound calls pop the caller’s record or ticket before you answer
    • Calls, recordings and outcomes logged against the right contact automatically
    • SMS and WhatsApp conversations sit beside the customer history
    • Users provisioned from your directory, signed in with existing credentials

    Who this page is for

    Two ways to start the conversation.

    For businesses

    Run your business on these tools?

    If your team lives in Salesforce, Teams, HaloPSA or a hotel PMS, your phone system should too. Tell us what you run and we’ll map what connects out of the box, what needs configuration, and what it changes for your team — whether you’re already on a TeraFi-powered service or considering one.

    • Works whether you buy direct or through one of our partners
    • Configured, tested and supported — not left as a manual
    • No obligation: the mapping conversation is free
    Enquire as a business

    For platform vendors & providers

    Built a platform? Let’s connect it.

    SaaS vendors, software houses and service providers: if your product would be stronger with calling, SMS or telemetry inside it — or your customers keep asking for a telecom integration — talk to us. We bring open APIs, a white-label service stack and an Australian partner base that resells what integrates well.

    • REST APIs and webhooks across PBX, SMS and provisioning
    • Scoping and sandbox access for serious integration projects
    • Co-marketing potential across the TeraFi partner network
    Talk platform integration

    How it works

    From “does it integrate?” to live in five steps.

    01

    Tell us the goal

    The tools you run, the workflow you want, or the platform you’ve built. A sentence is enough to start.

    02

    Fit & scoping

    We map it against the catalogue and our APIs — ready-made, configuration, or custom — and tell you plainly which it is.

    03

    Configure or build

    Ready-made integrations are configured for your accounts and tools. Custom work is scoped, quoted and built with you.

    04

    Pilot with real data

    Tested with your team, your records and your call flows before anything goes live.

    05

    Launch & support

    Documented, handed over and supported like every other TeraFi service — under your brand where a partner is involved.

    Common questions

    Integration FAQs.

    Is my CRM or helpdesk supported?

    If it’s in the catalogue above — yes, and the list keeps growing with the Yeastar P-Series ecosystem. If it isn’t, ask anyway: many platforms connect through the open APIs, webhooks or a light custom integration.

    I’m a TeraFi partner — do integrations carry my brand?

    Yes. Like the rest of the stack, integrations are delivered white-label: your customer sees their phone system talking to their CRM as part of your service, with TeraFi invisible behind it.

    What does an integration cost?

    It depends on the integration. Ready-made connectors are usually a quick configuration exercise; custom development is scoped and quoted up front before anything is built. Either way you’ll know before you commit.

    Can you integrate with software that isn’t listed?

    Often, yes. Our PBX exposes open APIs and webhooks, our SMS platform is API-first, and we build custom integrations — including for line-of-business systems nobody has heard of outside your industry.

    We’re a software vendor — how does a partnership work?

    Start an integration conversation. We’ll walk through the APIs and sandbox access, scope the build, and — where it fits — introduce the result to the TeraFi partner network that sells to your target customers.

    Can I send SMS from my own application?

    Yes — that’s the TeraFi SMS platform. Appointment reminders, alerts, marketing and two-way conversations from your software, sent from a business identity your customers recognise.

    Ready to connect?

    Tell us what you run. We’ll map the integration.

    One conversation is enough to know whether it’s ready-made, a configuration, or a build — and what it would change for your team or your product.

    Start an integration enquiryExplore partner models